Blog

03 Jun

June 2019 Employee of the Month

CDP is excited to announce the 2019 Employee of the Month: Susan Hendrix. Although we love Susan and are so proud of her for being recognized, it is bittersweet, as this week also marks her retirement from CDP after 12.5 great years. It was amazing having Susan on our team as we began our adventure with WIC Direct. She did everything she could to ensure that the develop...

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07 May

May 2019 Employee of the Month

Congratulations to our May 2019 Employee of the Month, Karen Waluk!Karen, the Director of Quality Assurance, was nominated by Bonnie Lozada, for the following reasons: “I see Karen live and breathe our corporate values on a regular and consistent basis. She sets expectations early on and empowers her staff to always get better by helping them push the limits of their skill set; w...

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06 Mar

March 2019 Employee of the Month

Congratulations to our March 2019 employee of the month, developer and CMS team lead, Walter Wells. His nomination came from Mark Cole.“I would like to recognize Walter’s hard work this month… After quite a bit of research [into an issue] and some outside help from Jonathan, we implemented some updates that… turned out to just be band aids that helped but didn&rsquo...

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20 Feb

Forty Years of Making a Difference: Where We’re Going (Part III)

In honor of our fortieth anniversary in 2019, we will be posting a series of posts from our founder, Jack Marston, Sr., reflecting on where we’ve been, where we are, and where we plan to go. These will be posted on the first three Wednesdays in February. Click to read about where we’ve been and where we are.While it is important to look back and celebrate th...

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13 Feb

Forty Years of Making a Difference: Where We Are (Part II)

In honor of our fortieth anniversary in 2019, we will be posting a series of posts from our founder, Jack Marston, Sr., reflecting on where we’ve been, where we are, and where we plan to go. These will be posted on the first three Wednesdays in February. Click here to read last week’s post about where we’ve been.After all our success creating applications for th...

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06 Feb

Forty Years of Making a Difference: Where We’ve Been (Part I)

In honor of our fortieth anniversary in 2019, we will be posting a series of posts from our founder, Jack Marston, Sr., reflecting on where we’ve been, where we are, and where we plan to go. These will be posted on the first three Wednesdays in February.In recognizing the fortieth anniversary of Custom Data Processing, Inc. (CDP), it’s important to understand the world in which...

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04 Feb

February 2019 Employee of the Month

Congratulations to Virginia Maloney for being named CDP’s February employee of the month. She earned this distinction for being so conscientious of her fellow employees and our customers during the polar vortex. She is truly the embodiment of our family-first culture.“Everyone here at the Romeoville office is really a family–we all care about each other and try to fill in a...

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07 Jan

January 2019 Employee of the Month

A big congratulations to Mike Dvorak for being named the first Employee of the Month in 2019 for going above and beyond the call of duty. His nomination came from Steve Marston, Director of Operations.“Mike has gone above and beyond the call of duty, he has given up his Saturday mornings and covers the first few hours of the first shift on Saturday mornings as well as working five days...

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02 Jan

From the Desk of Human Resources: The Biggest Truth

It was a year ago that I started working at CDP—a year already? It’s been an amazing year, though.Every Human Resources professional will agree that the most common question we’re asked about our career choice is, “Why do you work in HR?” For me, I picked HR because it’s a business function that allows me to practice some of the same values that my family ...

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20 Dec

December 2018 Employees of the Month

Our employees were so awesome in November we had the opportunity to name two employees of the month for December.The nomination came from Director of Sales and Marketing, Mike Peth.“I’d like to recommend both Michelle Manuel and Lori Calderone for joint-EOM for the month of November. Their efforts leading up to, deploying and support after the major ezEMRx release on November...

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29 Oct

Ask the CEO: Why is culture at CDP so important?

Recently during our monthly All Hands meeting, I reviewed the CDP culture deck with our staff. We developed the culture deck a couple of years ago as a tool to communicate CDP values during our onboarding process for new staff. It was also developed as a way to reinforce what our existing staff already knew – that working for CDP was unlike working for most large companies or organizations...

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19 Oct

Going Beyond WIC

At CDP, we pride ourselves on being one of the nation’s top Supplemental Food Program for Women, Infants, and Children (WIC) Electronic Benefits Transfer (EBT) providers, which is impressive since we’ve only been in the WIC EBT business since 2009. We may have nestled into a comfortable position with WIC, but there’s a whole lot more to what we offer.We want to provide a cl...

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01 Oct

October 2018 Employee of the Month

Congratulations to Trysh Thompson for being named October 2018’s Employee of the Month. Her nomination was provided by Michelle Goins, Director of Customer Service and Support.“Trysh works on every RFP we receive, she does an amazing job with documentation but she does so much more. She has taken on the responsibility of maintaining the Website, all of our social media, and even ...

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14 Sep

Quality Assurance Update: We Are So Much More Than Just Breaking Software

There’s a common misconception that the quality assurance (QA) team swoops in after software is developed, breaks it, and then poof, production software magically happens.Software development is hardly magical. It takes a lot of man hours from a development team that includes so much more than just people who write code.Equally as important as the people who create the code ar...

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10 Sep

September 2018 Employee of the Month

Congratulations to Scott Pralle, EBT Account Manager, for being CDP’s September 2018 Employee of the Month. His nomination was sent in by Amy Duncan, Director of the Project Management Office.“Scott Pralle has gone above and beyond his role as the EBT Account Manager to support more than just our clients, but also the retailer community by troubleshooting, researching, seeking re...

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20 Jul

Customer Service Update: We put the Custom in Customer Support

What is your biggest pet peeve?I’ll wait while you narrow down the list.While you’re thinking, let me tell you mine. I cannot stand bad customer service. Waiting on hold forever, or even worse yet, running around in circles on an automated system. As someone who provides customer service for a living, that’s just unacceptable. Customer service is paramount. We’re ...

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16 Jul

July 2018 Employee of the Month

July’s employee of the month, nominated by Vice President of Operations, Steve Marston and Virginia Maloney, is Mike Combs.In addition to all he handles on a normal day, he has been taking it upon himself to help train users and correct files so that month-end remittance processing can take place on time. Additionally, he’s pulled some late nights, followed immediately by early m...

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27 Jun

Ask the CEO: Why is CDP’s focus on public health?

In the early 1980s, our founder, Jack Marston, recognized the lack of computing resources and systems in the public health agencies in Kentucky. He began building systems for these agencies to support their programs, including health inspections, clinic visits and services, and WIC. CDP established a presence in Frankfort, Kentucky by hiring key personnel, some of whom are still with the company...

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17 Jun

Pass the Veggies, it’s National Eat Your Vegetables Day

My mom invited me out to lunch a few weeks back, where I ordered a spinach and strawberry salad, which is my new summertime favorite. She didn’t know this, however, so she had to pick her jaw up off the table and put her eyes back in their sockets.When my food was delivered, she made it a point to watch me shovel my salad into my mouth and chew. I half expected her to ask me to open up s...

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15 Jun

Recruiting Update: We’re Going to Be Hiring All Year Long

Over the past ten years, CDP has grown by leaps and bounds. Not only have we added new clients to our Women, Infants, and Children (WIC), Electronic Medical Records (EMR), and Environmental Health product lines, we have moved into some new areas of public health. In addition, we introduced the world to Data Direct, our data warehouse solution built on industry-leading software platforms.To sup...

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